Direct Debit Pricing & Costs


At London & Zurich we pride ourselves on our open and honest pricing policy. We do not use hidden charges to increase the cost of using Direct Debit. Our Direct Debit pricing models are completely transparent and include as standard:

    • 24/7 access to client portal
    • No additional charges for failed collections, standard reporting and settlements
    • Proactive management of pre-processing results, reducing failure rates
    • Office-hours customer support and account management

We’re also able to offer volume-based pricing, which allows our clients to leverage their collection volumes to achieve market-leading rates. Our payment gateway is acquirer agnostic, so you can access the best rates in the market. As with our Direct Debit pricing policy, we are completely transparent. Our payment gateway packages include as standard:

    • 24/7 access to Merchant Management System
    • Real-time transaction information reporting
    • Customisable fraud management tools
    • Office-hours customer support and account management

How am I charged?

We do not net our fees from your collections, making reconciliations far easier. We invoice our fees each month and collect these by Direct Debit.

What are your fees?

We don’t offer a one-size-fits-all solution as we understand your requirements are unique. We will work with you to create the best solution for your business.

Are there any hidden charges?

No. We offer a completely transparent pricing model. We do not charge extra for standard reporting, data protection fees, hosting etc.


(Collect as L&Z)
from £ 29.50 PER MONTH
Ideal for start-ups and SMEs Standard SUN sponsorship Access to management software Online training Variable/fixed direct debit values 2 collections per month No collection value caps Welcome letters
(Collect in your name, no set-up costs)
from £ 89.50 PER MONTH
All standard package features, plus below Branded SUN (collections in your name) Bespoke reporting available Specified collection dates Indemnity Claim Management available
Ideal for clients with their own SUN (SUN is required) Unlimited daily collections Low transaction rates Faster settlement of funds Amounts paid straight to your account Access to management software (managed service only) Access to Bacs reporting


We understand that Direct Debit can be confusing and you may need some assistance in making the right decision for your business. We would be more than happy to visit you to discuss your Direct Debit needs in more detail. To arrange a visit, please complete the form and we will contact you.

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