Even if you have your own Direct Debit software our web based systems can provide you with a disaster recovery solution that allows you to continue to collect funds in the event of you being unable to process files. You can avoid your cash flow grinding to a halt, unhappy customers and disgruntled staff with London & Zurich’s convenient standby service. Should your building or hardware be compromised or your BACS Smartcard lost or locked then our file transfer service which keeps an off-site back up of customer data will offer you business continuity and the greatest peace of mind.GUIDESAPPLY TODAY
You enter your customers’ details on to London & Zurich’s systems
Enter the amount due onto the customer profile within the online system
London & Zurich submit Direct Debit data file to BACS
Bacs debits the customer’s account and credits your account
London & Zurich reconcile account and check for failures
London & Zurich pay funds to you and reporting made available online
More than half of the businesses and organisations in the United Kingdom using BACS services, make their Direct Debit payments through a BACS approved bureau rather than submitting files themselves, directly to BACS.
A Direct Debit Bureau is a third party that takes charge of handling direct debit payments on your behalf. They do this either using your own Service User Number (SUN) or the Bureau’s own. Service User Numbers are explained in more detail below, or you can read our guide on Service User Numbers.
There are a number of reasons that a business might choose to use a Direct Debit Bureau, including:
Bureaus are an extremely secure method of payment collection. Every single BACS approved bureau is subject to regular inspection and review by BACS to ensure that they meet the standards set by the scheme.
Direct Debit Bureau’s such as London & Zurich provide an excellent solution in ensuring that your direct debit services are smoothly run and your payments are completed with minimal fuss.
Bureau’s such as London & Zurich can set up a Service User Number for your payments, naming this “facilities management”. For businesses wanting their business name to show on their customer’s bank statements, this is the preferred option.
Businesses may also choose to use a Bureau’s SUN. This option allows Bureaus to submit and manage payments on your behalf. For those looking for a swifter option, with less concern over the appearance of a Bureau’s name on your customers’ bank statements, this may be the ideal solution. It also provides businesses with less aspects to manage, and essentially, a more workable solution.